Brook Street
Alva, Clackmannanshire
Scotland, FK12 5AW
Telephone: 01259 769638
Email:mail@thebollcottages.co.uk

Terms & Conditions

The Boll Holiday Cottages provides the visitor with a terrific setting in which to enjoy the perfect break. Thus to ensure your holiday meets with your expectations , we have put together some information which we hope will be of value.

Reservations are from 4p.m to 6.30p.m on day of arrival until 10.00 p.m. on day of departure.

A reservation only becomes confirmed when a deposit is received.

Please try to arrive no later than 6.30pm on day of arrival. Please telephone to inform us if this is not possible so arrangements for uplift of keys can be made. (+44(0)1259 769638)

When making a reservation, an initial deposit of 25% of the final rental price is required. This is part of the full rental charge. The balance of which must be paid four weeks prior to arrival. We accept credit and debit card bookings i.e. Visa , Mastercard,Delta  and Maestro. We also accept a cheque made payable to "Boll Holiday Cottages".  If paying by BACS transfer, the client must ensure charges are paid by them.

Telephone requests wanting to pay a deposit by cheque shall be held for 5 days awaiting payment.

Confirmations by e-mail (mail@thebollcottages.co.uk) must contain a credit/debit card number, expiry date, name, 3 digit security code on card reverse, initials of person on card and address of card owner, to which the deposit will be charged.
Infants requiring cots (and not beds) shall not be charged.

The hirer in any of the following paragraphs is deemed to be the person who made the reservation.

In the event of cancellation the hirer will forfeit the deposit, and if accommodation remains unoccupied, full fee is payable. As this is a legal contract it is advisable to insure against cancellation.

Notice of cancellation should be made immediately by telephone, then confirmed in writing to Maria Machin.

Bookings by persons under 16 years of age cannot be accepted. Children are welcome in all the cottages except Boll Cottage. Boll Cottage will welcome teenagers over 16 years accompanied by an adult.

No fires are to be lit on any part of the grounds or surrounding land.

No caravans may be parked on the grounds.

Please e-mail or telephone first to secure your preferred date and cottage type to avoid any disappointment as availability can change daily, then confirm your booking with the deposit.

The booking is made in good faith in the belief that the cottages will be placed at your disposal for the type and dates stated, if for any reason this is not possible through circumstances not under our control (e.g. fire theft or damage) we cannot guarantee to provide an alternative cottage. In such an event the deposit will be refunded in full and as such you will have no claim against the proprietor. The proprietor reserves the right to alter or amend the facilities or amenities available without prior notice.

The hirer shall allow the lender entry to the properties for all reasonable purposes.

We accept pets in all our cottages except Boll Cottage. Pets must not be left unattended at any time in the cottages. Pets must not be allowed into bedrooms or on furniture. There is an extra charge of £15.00 per pet (maximum of 2).

We ask that the cottages are left in a clean and tidy condition and that should any items be accidentally broken or damaged that you undertake to replace or repay. Fair wear and tear excepted.

The number of people occupying the hired cottage must not exceed the numbers stated on booking, without prior arrangement.  An extra payment is required for extra people staying.

The hire property shall be used solely for holiday purposes and the hirer shall not sub-let the properties or any equipment hired to the hirer.

Smoking is not allowed within the cottages.

No liability is accepted by Boll Holiday Cottages for loss or damage to hired or passengers property, baggage, motor car etc, however caused nor for any accident or mishap to persons whilst on the premises. The owner reserves the right to refuse admission of persons or pets, in the opinion of the owner is not suitable to take charge or causing a disturbance/nuisance which may upset the peace and tranquility of other holidaymakers. In the event of termination of a let a refund of any unexpired portion of rent will be made.

Please bring plastic mattress covers for bed wetters.  If bed wetting occurs guests must pay for new mattress.

There is an extra charge of £20 per pet (maximum of 2).

 

Alva
Clackmannanshire
Scotland
Alva lies right at the foot of the Ochil Hills. The Ochil Fault, movement of which gave rise to the steep southern scarp of the Ochils, coincides approximately ...

As Scotland's smallest historic county, it is often nicknamed 'The Wee County'.



Scotland is derived from the Latin Scoti, the term applied to Gaels, people from what is now Scotland and Ireland and the Dal Riada who had come from Ireland to reside ...

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